Contact Us
Got a question about one of our reviews, spotted something that needs correcting, or want to share feedback on a casino we cover? This page explains who runs American Casinos, what kinds of messages we can help with, and what to expect when you reach out.
American Casinos is an independent comparison and review site covering new online casinos available to players in the United States. We research and rate platforms so US residents can make better-informed decisions before signing up anywhere. We are not a casino, we do not take bets, and we are not affiliated with any single operator to the point of bias — our editorial positions are our own.
What You Can Reach Us About
We welcome messages on any of the following:
- Factual corrections — If you believe something in a review or comparison is inaccurate, out of date, or misleading, please let us know. We take accuracy seriously and will investigate promptly.
- Editorial queries — Questions about how we score and rank casinos, which factors we weight most, or why a particular site appears where it does.
- Missing casinos — If you think a regulated, licensed US-facing casino should be on our radar, you can flag it. We review submissions but cannot guarantee coverage.
- Technical issues — Broken links, display problems, or anything on the site that isn't working as it should.
- Responsible gambling — If you or someone you know needs support, please visit our responsible gambling page for resources and guidance first. For urgent help, the National Problem Gambling Helpline is available at 1-800-522-4700.
- General feedback — Suggestions for improving the site, topics you'd like us to cover, or anything else relevant to what we do.
Who We Are
American Casinos is published at downtownrams.com. Our editorial team researches and reviews online casinos for a US audience, with a focus on sites that are newly launched or recently updated — the corner of the market where information is hardest to find and the risk of choosing poorly is highest.
Our lead reviewer is Iris Benson, who oversees the site's methodology, editorial standards, and factual accuracy. Content is reviewed on an ongoing basis and updated whenever licensing status, bonus terms, or other material details change.
For a fuller picture of how we work and what we stand for, see the About Us page.
How We Handle Your Message
We aim to read every message we receive. Response times vary depending on volume, but correction requests and urgent matters are prioritised. Here is what to expect:
- Factual corrections — We will acknowledge receipt and investigate. If the correction is valid, the page in question will be updated and dated accordingly.
- Casino submissions — We review these against our eligibility criteria (valid US-facing licence, HTTPS security, verifiable ownership). Not every submission results in a review.
- General queries — We'll respond when we can. We are a small editorial team and cannot guarantee replies to every message.
- Responsible gambling — We are not a counselling service. For immediate support, please contact the National Council on Problem Gambling (ncpgambling.org) or call 1-800-522-4700.
A Note on Commercial Relationships
American Casinos earns revenue through affiliate partnerships. When a reader follows a link to a casino and creates an account, we may receive a commission from that operator. This arrangement is disclosed openly and does not determine how we rank or rate any site — operators cannot pay for higher editorial scores, and our assessments reflect our independent research. You can read the full details in our Terms and Conditions.
Responsible Gambling Reminder
Online gambling is legal only in certain US states and only for players who are physically located within those states at the time of play. The minimum age to gamble online is typically 21, though this can vary by state and game type. If gambling has stopped being enjoyable, or is affecting your finances, relationships, or wellbeing, please seek support rather than trying to win back losses.
Tools available to help include deposit limits, session time limits, cooling-off periods, and self-exclusion programmes offered by individual casinos and state regulators. Our responsible gambling page lists the main national and state-level resources available to US players.